Last updated · 15 August 2026
The fictional Campaign is a game. A real-person match is not. This Charter explains the rules, tools, and limits that protect the table when two adults connect through One Shot at Love.
One Shot at Love is only for people aged 18 and older. The app asks for a date of birth and rejects an under-18 account. We do not perform government-ID verification or background checks, so an age gate is not proof of someone’s identity. Report any reason to believe a player is under 18 to safety@oneshotatlove.com and through the app when possible.
Everyone using the service must follow these rules:
Ordinary consensual adult warmth, flirting, awkwardness, and honest disagreement are not violations. A clear boundary is.
Real-person messages pass through a deterministic pre-delivery safety filter for a narrow set of high-confidence threats, underage content, explicit sexual pressure, and financial scams. A blocked message is not stored in the chat or delivered to the match. Broader AI-assisted screening reviews some delivered messages and can open a report for an authorized operator. If that service is temporarily unavailable, we retry a bounded number of times and then route the message to manual review rather than leave it unresolved.
An unambiguous first-person statement that the sender is under 18 immediately pauses that account for human review and opens a safety case; the statement is not delivered to the match. A report by another player or an ambiguous reference to a minor is reviewed urgently but does not automatically suspend the accused account. This prevents reports from becoming a tool for disabling someone. When an account is paused or restored, we attempt a generic service email to its verified primary address and a generic account notice to registered devices; neither notice includes report or conversation details. A paused adult can appeal at safety@oneshotatlove.com.
Automated systems can miss harmful content or flag safe content. They do not replace human reports, player judgment, or emergency services. Relevant conversation context may be reviewed when a player reports it or an automated flag needs investigation.
Every real-player leaf and chat includes safety controls. Raise a flag to send the concern, category, optional explanation, and relevant context to the operator queue. Sever the bond to block the person. A block removes the pair from each other’s service experience and prevents further messages; it cannot be undone in the app.
Reports can cover harassment, suspected underage use, scams or bots, and off-platform pressure. We review queued reports as promptly as practical and may warn, restrict, suspend, or remove an account; preserve limited evidence; or take other proportionate action. We cannot promise a particular response time or outcome.
Blocking protects the immediate connection. Reporting helps protect the wider table. You may do either or both.
A match, profile, message, or confirmed plan is never a guarantee of identity, intent, compatibility, location, attendance, or safety. When you decide to meet:
Use the in-app flag when available so the report can include the relevant account and context. You can also write to safety@oneshotatlove.com. Include only the information needed to understand the concern; do not email passwords, financial details, or unnecessary sensitive documents.
If anyone is in immediate danger, contact local emergency services now. One Shot at Love is not an emergency service, does not monitor every conversation in real time, and cannot dispatch help.
Read the Privacy Policy for how reports, blocks, messages, and limited safety records are handled. The Terms of Service make this Charter part of the agreement for using One Shot at Love.